Department of veterans affairs correspondence manual

Department of Veterans Affairs (VA) is adding a function to an existing system of records entitled “Freedom of Information Act (FOIA) Records-VA” (VAR1C). The amended system of records has added the Public Access Link (PAL). PAL is a public facing webpage with a separate URL. PAL allows the requester to electronically submit.  · U.S. Department of Veterans Affairs | Vermont Avenue, NW Washington DC Novem. The Department of Veterans Affairs (VA) correspondence management is under the authority of the VA Chief of Staff. Operationally, correspondence management falls under the Office of the Secretary of the VA (OSVA) Secretariat (ExecSec). VA’s primary correspondence customers include Veterans, their families, members of Congress, state and.

Part II. VBA Outreach. Chapter 1 - Outreach Services Programs. Chapter 2 - Veterans Outreach at VHA Facilities. Chapter 3 - Homeless and Justice-Involved Veterans. Chapter 4 - Women Veterans. Chapter 5 - Military Outreach. Chapter 6 - Survivors of Servicemembers Who Die on Active Duty. Chapter 7 - Other Survivors and Dependents. The Department of Veterans Affairs has implemented centralized mail processing (CM) for compensation claims to reduce incoming paper handling and shipping requirements. Veterans should mail or fax correspondence pertaining to compensation claims to the below location. Established: Effective Ma, by the Department of Veterans Affairs Act ( Stat. ), Octo. This law raised the Veterans Administration to department-level status in the Executive branch without change in mission or functions, and redesignated the agency as the Department of Veterans Affairs. Predecessor Agencies.

Department of Veterans Affairs M, Part I, Chapter 5 out-of-date, addressed in another manual reference, or system user guide. for Effective Correspondence. Step Action 1 Carefully review correspondence to ensure new issues are not raised. 2 Ensure that a further response would serve no useful purpose. 3 Annotate correspondence with “No Action Necessary” (the use of “NAN” is acceptable), sign or initial, and date. 4 File correspondence in veteran’s claim folder. Correspondence Manual and use Arial 12 font. (6) Issue changes to VA Directive and VA Handbook as appropriate to effectively and efficiently manage the EDM. (7) Conduct ongoing performance management reviews to ensure the EDM is functioning effectively and efficiently, and report status periodically to VA senior leadership.